Cancelling your account

To completely cancel your account:

Our friendly humans will respond and take care of that for you.

We know this is a bit of a pain. In the future, you'll be able to do this without emailing us.

Cancelling your subscription

You can cancel your paid subscription without any involvement from us. Simply go to the cancel subscription page, where you'll be asked to confirm that you want to cancel, and for a small explanation — it's optional, but feedback helps us improve the product.

What happens next

Your subscription will remain active until the end of your billing cycle. At that point, it simply won't renew, and most paid features will be deactivated (see below). If you very recently subscribed and would like a refund, please contact us and we'll work it out.

Once your account is cancelled — i.e. on our Free tier again — you'll lose most additional features you were previously paying for. However, since some paid features are closely tied to your blogs and we don't want to hold your work hostage, these features are semi-deactivated:

Resuming your subscription

You can resume your account at any time. If you recently cancelled and your paid billing cycle hasn't lapsed yet, you can resume your subscription here. You won't be charged then — your account will simply automatically renew when the billing period is over.

If your subscription already lapsed, you can pick a plan on your Subscription page to subscribe again. Any payment information you were using before will be used to pay for your new subscription. If you'd like to use another payment method, update your information on the Billing page first.